Please contact [email protected] to request a refund.
Once your refund is accepted, we will process the return payment within 24 hours to your original payment method. Additional wait time will be incurred by the payment processor used. Please note that you will be unable to use the program (i.e. log in) once a refund has been requested. For this reason, please ensure you have tried all available solutions in the readme before requesting a refund.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] or via Discord.